Careers
Datacenter engineer
What will your role involve?
- Consult, design, implement, and support Data Center Solutions for Ardham clients
- Supervise and monitor all data center solutions, including troubleshooting and hands-on support to make sure the data center provides internal and external customers with optimal uptime.
- Collaborate with vendors, manufacturers, and colleagues to design highly effective solutions
- Support the Ardham Sales Team as a Subject Matter Expert (“SME”) to develop and jointly present technical proposals aligning to clients’ goals.
- Design and deploy computing infrastructure solutions, such as: Servers, Data Backup, Storage, Virtualization, Hyper-Converged, Cyber Security, Databases, etc. Primarily Microsoft software; some *nix and Apple.
- Implement best practices for system security and data backups, following established industry frameworks or other standards.
- Provide operational support to clients by troubleshooting their service requests and proactively anticipating potential issues; identify and implement solutions.
- Keep detailed records of work performed in the ticketing system to support client billing and information aggregation.
What skills and knowledge should you bring?
- Proven record of accomplishment of effectively designing, installing, configuring, and troubleshooting Data Center systems and solutions.
- Ability to effectively present technical solutions to clients in varying roles (IT Staff, IT Management, Organizational Leadership, C-Level)
- Decision-making and problem-solving skills
- Interpersonal, partnership and communications skills
- Proven experience as System Administrator, Engineering or Operations Administrator or Relevant Technical, Operations or Engineering role
- Data Center Logistics experience
- Working knowledge of IT/Operations Infrastructure, exposure to ITIL 4.0 desired
- Prioritization skills and proven experience leading tooling, systems, automation, and process
- Experience creating scripts (Perl, Ruby, Python, PowerShell, etc.) and setting up software for automation.
- Success working collaboratively with multiple departments
- Experience in Project Management
- 5+ years of industry experience
- Certifications like MCSE, MCSA, VCP