Keyboard Shortcuts

(Windows Key + D) – This shortcut combo quickly minimizes all of your open windows and displays your Desktop.  Very useful for quickly getting to My Computer or launching an application.  This also works in previous versions of Windows. (The Windows Key is the one with a Windows logo between the left Ctrl and Alt keys.)

(Windows Key + Tab) – This key combination brings up a nicely-rendered cascade of miniaturized versions of all the windows that you have open.  You switch between them by holding the Windows Key and tapping Tab until the one that you want comes up, then releasing both keys.  (This one’s for Windows 7 only, but the less-fancy version of Alt+Tab works on any version of Windows.)

Mouse Shortcuts
(Drag a window to the side of the screen) – This is similar to maximizing, but it only maximizes on the half of the screen that you dragged to.  You can drag, say, a spreadsheet to the left side of your screen and a Word document to the right side and have them side-by-side so that you could reference one while working on the other.  Very handy in those circumstances where you would like to have 2 things up on the screen at once. (Windows Key + Left or Right Arrow does the same thing.)

(Drag a window to the top of the screen) – This quick action will maximize the window.  To restore it back to its original size, just drag it down from the top by the title bar.  (Windows Key + Up Arrow does the same thing.)

That’s all for this blog post. We don’t want to overwhelm you with new stuff if you’re not already familiar with these. Implement them into your computer use habits and we bet that you’ll find your productivity increases! In later posts, we’ll be exploring more shortcuts and tricks to make you faster and make using your technology more fun, so check back often or subscribe to our Twitter feed.  :)

We’ve created new cards for attaching to your monitor that allow easy access to Ardham’s support contact information and also answers a few questions that we get asked frequently.  In the field, we often see a sticky note with our support phone number written on it and thought that this would be a more attractive and handy way to keep that information handy.

To the right is an example thumbnail of the card, but if you click here, you can download a  PDF for easy printing.  We recommend printing on a heavier card stock for durability.  Please let us know if you are having any difficulty printing or retrieving the printable file and we would be happy to get one to you by mail.

Printable Monitor Card PDF download

Job Description

• Responsible for representing Ardham Technologies to a defined set of retention customers in a given geography through onsite meetings and presentations. In addition, they are responsible for understanding and owning the sales strategy within that account set. This includes working with the sales team to develop new opportunities in order to meet sales objectives on a quarterly and annual basis as well as accurately forecasting opportunities.  This is a remote office role with approximately 70-80% travel expected.

Skills & Qualifications

• Bachelor’s degree or equivalent work experience in related industry
• Strong organizational and communication skills
• Strong business acumen
• Exceptional presentation and public speaking skills
• Proven track record of success in sales environment
• Understanding of technology industry in general
• Technical skills are a plus

• Deploy, troubleshoot, and maintain hardware such as servers, desktops, laptops, printers, telephones, and smartphones.
• Monitor and maintain IT services to agreed levels and standards.
• Participate in Root Cause Analysis to identify actionable areas of responsibility in achieving thorough resolution and prevention.
• Research and advise on technology standards and best practices to maximize productivity internally and for our clients.
• Assist with Service Desk coverage to maintain service levels as needed.
• Provide a rapid and efficient resolution service to clients with escalated technical issues. Ensure that all incidents and service requests are addressed through comprehensive, appropriate and acceptable resolution.
• Participate and lead planned project work and allocate local resources accordingly.

Skills & Qualifications

• Skills include a strong background in technical systems and the ability to understand business operations, as well as previous project management experience.
• Windows server admin 2003-2008, Active Directory, Exchange 2003-2010, Blackberry Enterprise Server (BES), SBS 2003-2008, virtualization products.
• MCSE or MCITP and CCNA certifications.
• Hardware experience with Dell, HP & Cisco; Mac experience a plus.
• Experience supporting Windows desktop operating systems.