Ardham Technologies is a Managed Services Provider (MSP) based in Albuquerque, New Mexico. Ardham’s staff of experienced engineers provides customized IT solutions designed to minimize downtime and maximize client productivity. Eliminate costly capital expenditures on IT Payroll and maintenance. Services include 24/7 monitoring, support, network design and execution, comprehensive disk and tape backup solutions, disaster recovery planning and implementation, server network design and configuration, and much more.
Managed Service Programs:
- Software as a Service (SaaS)
Software deployment of N-Central monitoring service provided to customers across the Internet with full administration which will be hosted by Ardham Technologies. By eliminating the need to install and run the application on your own server. SaaS alleviates your burden of software maintenance, ongoing operation, and support. Using SaaS also can conceivably reduce the up-front expense of software purchases, through less costly, on-demand pricing.
- Responsive
Monitoring and reporting on the critical health status of our customers' key network devices and applications, such as email, application or file server, or their internet connection. Monitoring the critical health status of your network devices and applications, such as your email or internet connection. The ability to remotely diagnose and remediate problems. Working quickly to resolve any issues, so that you can get back to business as quickly as possible.
- Proactive
Through the combination of both the comprehensive monitoring and preventative maintenance activities, our Proactive Program will reduce the business impact of IT failure by minimizing both the occurrences of IT failure and the duration of any remaining IT failures, thus resulting in a highly reliable and stable customer network.
- Fully Managed
For a fixed cost, our Managed Program will reduce the business impact from IT failure by attempting to eliminate the occurrence of IT failure. Any remaining IT failures will be dealt with as a top priority, and within a structured response mechanism. We will support all aspects of the customer's network, including all relevant workstations.
- Supplemental
At its core, the Supplemental program provides the technical resource(s) access to the N-central dashboard and is delivered in an easy-to-manage subscription model that provides a "window" into the organization's network. Depending on how the MIS Department is structured, the Supplemental Program can also incorporate both overflow and out-tasked services to augment the organization's current skill set.
Our enterprise-class IT support and monitoring capabilities empower us to dramatically reduce the time it takes to diagnose and resolve network problems or failures. This translates into increased employee productivity and cost savings for you. In some cases, problems can be avoided before they even happen.
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